Category Archives: AI Chatbot News

5 examples of effective NLP in customer service Your goal is to identify which tokens are the person names, which is a company . Dependency Parsing is the method of analyzing the relationship/ dependency between different words of a sentence. … Continue reading →

Top 4 Conversational AI Chatbot Challenges For Users in 2023 While Conversational AI holds immense potential to transform the healthcare industry, there are several drawbacks and challenges that must be considered. As with any technology, there are both ethical and … Continue reading →

Customer Service Automation: How to Save Time and Delight Customers Working from home has become the new normal for many businesses, but just because you’ve adopted a “work from home” lifestyle doesn’t mean you have to turn your sweatpants into … Continue reading →

Zendesk vs Intercom: In-Depth Features & Price Comparison G2 ranks Intercom higher than Zendesk for ease of setup, and support quality—so you can expect a smooth transition, effortless onboarding, and continuous success. Whether you’re starting fresh with Intercom or migrating … Continue reading →